Property Intelligence Platform

Transforming property risk assessment for insurance underwriters through AI-powered insights and intuitive data visualization—reducing claim processing time by 40%.

Role:Lead UX/Product Designer
At:Betterview
Year:2021
Platforms & Tools
Web ApplicationSaaS Platform
Focus Areas
UX DesignProduct StrategyUser ResearchData Visualization
Property Intelligence Platform dashboard showing AI-powered property insights

Overview

Insurance underwriters were drowning in manual processes, spending hours analyzing property data from multiple disconnected sources. The challenge was to design an AI-powered platform that would transform complex property data into actionable insights, reducing claim processing time by 40%.

As a Lead UX/Product Designer, my role was to lead the creation of an intuitive data visualization platform that would make complex property risk data accessible and actionable for insurance underwriters.

My Contribution

  • UX Design
  • Product Strategy
  • User Research
  • Data Visualization

The Team

  • 1x Product Manager
  • 4x Engineers
  • 1x Designer
  • 2x Data Scientists
40%
Faster Processing
60%
Improved Accuracy
$2M+
Annual Savings
500+
Active Users

Research & Discovery

The project began with a deep dive into the current landscape of insurance underwriting processes and the challenges faced by underwriters when analyzing property data.

User Pain Points

  • • 3-5 hours per property for manual data analysis
  • • Inconsistent risk assessment methods across teams
  • • Limited visibility into property condition changes
  • • Reactive rather than proactive risk management

User Needs

  • • Automated risk scoring with high accuracy
  • • Real-time property monitoring and alerts
  • • Intuitive data visualization
  • • Streamlined workflows
Property intelligence user research and wireframes

Property intelligence user research and wireframes

Design Development

The design process focused on creating an AI-powered platform that would transform complex property data into actionable insights. Through iterative design and user testing, we developed an intuitive interface that could handle real-time data processing while maintaining usability.

Key Features

  • • AI Risk Scoring
  • • Data Visualization
  • • Real-time Monitoring
  • • Customizable Alerts

Design Process

  • • User Research
  • • Wireframing
  • • Interactive Prototyping
  • • Usability Testing
Property intelligence data visualization and interface design

Property intelligence data visualization and interface design

Platform Features

🤖

AI Risk Scoring

Machine learning algorithms analyze property data to generate accurate risk scores automatically.

📊

Data Visualization

Interactive dashboards that make complex property data intuitive and actionable for underwriters.

Real-time Monitoring

Continuous property monitoring with instant alerts for condition changes and risk factors.

Results & Impact

The platform revolutionized how insurance underwriters assess property risk, delivering measurable improvements in efficiency, accuracy, and cost savings.

Operational Efficiency

Reduced claim processing time by 40% and improved data accuracy by 60% through automated AI-powered risk assessment

Business Impact

Generated $2M+ in annual cost savings while serving 500+ active users across multiple insurance companies